We’re here to help! Whether you have questions, feedback, or need assistance with your order, reach out to us anytime. Your gifting experience matters, and we’d love to hear from you!
Find answers to common questions about Memo, how it works, and more.
Memo is your go-to for thoughtful gifting, designed to make meaningful moments easy. We’re all about connecting you to what matters, with a selection of locally-made finds from brands who care about quality and craft. Whether it’s a digital surprise they’ll love instantly or a special delivery to their door, Memo makes sending something personal simple and seamless. Here’s to making gifting more straightforward, more heartfelt, and maybe even a little inspiring.
You can send a range of gifts from our curated selection of local and sustainable brands. Choose between an eGift (sent digitally via email) or Direct Delivery for a physical gift sent to their door.
With eGift, the recipient receives an email with the gift details and can choose to keep it, swap it for a Memo voucher, or update their delivery address. Direct Delivery sends a physical gift directly to the recipient’s address - perfect for surprises!
If the recipient receives an eGift, they have the option to swap it for a Memo voucher and choose something else from our store. They can also update the delivery address if needed.
Absolutely! Memo offers bulk gifting options for corporate clients. Whether you’re sending gifts for team members, clients, or partners, we make it easy to customise and send multiple gifts at once. Contact us at info@sendamemo.co.za for more information.
Absolutely! You can schedule eGifts to be sent on a specific date, so your gift notification arrives exactly when you want it to.
Memo partners with local, value-driven brands committed to ethical sourcing, responsible production, and sustainability. By supporting small businesses and offering the "Digital First" option to reduce waste, we aim to create a more eco-friendly gifting experience.
Do you have a brand that everyone loves? List your brand on our marketplace, and we'll help people discover and gift your products or digital cards.